Shipping and Delivery

Everything you need to know

when making a purchase.

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Shipping and Delivery

All shipments are handled through the carrier of USPS. Shipments can take anywhere from 1-2 weeks for all U.S. residents. For international orders, it may take up to 3 months due to customs.

 

Contact the USPS Customer Service for help locating your package:
Call 1-800-ASK-USPS® (1-800-275-8777)

 

PLEASE NOTE THAT:

Holidays and weekdays are not included during the processing and shipping times.

 

Priority Shipping means that your order will be shipped out from 1-5 days. It does not mean it will arrive 1-5 days.

 

HOLIDAYS:

USPS are closed during postal holidays. Orders placed prior or on the day of will be shipped 1-7 business days.

 

INTERNATIONAL ORDERS:

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Shopjessicafang is not responsible for any duties/taxes applied to your package. Your order may also incur additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees. If you refuse a shipment from shopjessicafang, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to shopjessicafang

Returns and Exchanges

Return Policy: Under no circumstances is shopjessicafang allowed to accept any returns or refunds. We only accept one time exchanges. We visually check against damages or defects prior to the shipping, However, if you find a problem with our merchandise please refer to the following guidelines. All exchanges should be accompanied with an order confirmation number/invoice. Please email the order number, items you wish to exchange, and the reason for the exchange. Reasons must be legitimate; EX) color defect, broken, or wrong item.  Unauthorized exchange will not be processed. For proper handling of the exchange, clearly mark the order confirmation number on the package, and please include the copy of the email from shopjessicafang@outlook.com.  Unless an order confirmation number is requested within 3 business days after the receipt of the merchandise, and the return items are postmarked within 3 business days from the receipt of the order confirmation number, exchange will not be processed and no credit will be issued under any circumstances. We will issue a credit (store credit only) for defective or damaged merchandise. The original shipping charge and return shipping cost are not covered under this policy. The customer is responsible for exchange shipping cost of any exchange item. All sales are final on promotional, sales (including closeouts), and special ordered items. All exchange must be in original condition including damaged or defective items. The credit will not be issued to the exchange items without the complete original packaging materials as they have to be discarded.

Most orders will ship out within a day of ordering. Your order will be shipped Standard Service unless you select an alternative. Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time shopjessicafang.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

You will be charged when your order has shipped. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. Orders are subject to verification and approval before shipping.

 

*Please Note:

There maybe a variation in color between the actual color and color displayed on your monitor. We do not guarantee a color match with your screen image.

 

Tracking Your Order

When your order is ready to ship you will receive a confirmation/tracking e-mail from stamps.com. You can then view and track your order from there on.

 

WHEN WILL I RECEIVE TRACKING INFO?

Once your package has been shipped you will receive an email with your tracking information.

 

"TRACKING NUMBER IS NOT WORKING":

Please allow a few business days for your tracking number to pend through USPS (United States Postal Service) shipping system. Again, allow 24-48 hours for your tracking info to update.

 

Placing an Order

When you see an item you like, click on "Add to Cart" and continue shopping until you are ready to complete your purchase. Then, click on the Shopping Bag, located at the top right section of the screen. Click "Checkout" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Place Your Order" to finish.

 

Please review your order carefully before placing it. Once your order is submitted, we are unable to modify or cancel it.

IF you fail to check your current residential address and enter the wrong address when purchasing, you have 1 hour to e-mail Shopjessicafang directly to make this change. Otherwise, you will have to pay for shipping again.

 

ALL SALES ARE FINAL SALES! NO REFUNDS OR EXCHANGES.

 

SALES TAX

We are required to collect sales tax for deliveries to the following US states: AL, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, KS, LA, MA, MD, MI, MN, MO, NE, NJ, NM, NY, NV, NC, OH, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI and Washington DC. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped. We are required to collect tax on shipping charges where applicable.

 

ORDER CONFIRMATION

Once you place your order, you will be given an order number. You will also receive a confirmation email with an order summary.

 

CALIFORNIA PROPOSITION 65

Some of our products such as dinnerware, glassware, wallets, handbags, purses, clutches, totes, clothing, accessories, or shoes made of vinyl or imitation leather may contain lead. In accordance with Proposition 65, we issue the following warning to our California customers: "The materials used on the exterior of this product contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm."

 

100% Secure Ordering/Privacy Policy

100% Secure Ordering

Your information is secured and not used again for other purposes.





Privacy Policy

At shopjessicafang, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. 

 

CORRECTION OF ERRORS AND INACCURACIES

The information of the shopjessicafang website may contain typographical errors or inaccuracies and may not be complete or current. We, therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. Please see our Return Policy.

 

TYPOGRAPHICAL ERRORS

In the event a shopjessicafang.com product is listed at an incorrect price due to typographical error or systems error, shopjessicafang.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Shopjessicafang.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, shopjessicafang.com shall issue a credit to your credit card account in the amount of the incorrect price.

 

TERM; TERMINATION

These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by shopjessicafang.com without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.

 

NOTICE

Shopjessicafang.com may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in shopjessicafang.com account information.

 

ENFORCEMENT OF TERMS AND CONDITIONS

By accessing and using the shopjessicafang.com website, you agree that your access to and use of the shopjessicafang.com website is subject to these Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of Pennsylvania, United States of America.

 

USE OF SITE

Harassment in any manner or form of the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a shopjessicafang Direct or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

 

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless shopjessicafang Direct, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

THIRD PARTY LINKS

In an attempt to provide increased value to our visitors, shopjessicafang Direct may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with shopjessicafang Direct, shopjessicafang Direct has no control over these linked sites, all of which have separate privacy and data collection practices, independent of shopjessicafang Direct. Shopjessicafang Direct has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, shopjessicafang Direct seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its site but for sites it links to as well (including if a specific link does not work).

 

DISCLAIMER

THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, shopjessicafang DIRECT DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. shopjessicafang DIRECT DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Shopjessicafang DIRECT DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE NOTE THAT THE ACCESSORIES SOLD ON THIS SITE IS NOT MADE OF REAL GOLD/SILVER. IT IS REGULAR FASHION ACCESSORIES. PLEASE BE AWARE OF YOUR OWN SKIN CONDITION, AS YOU KNOW YOUR OWN SKIN BEST. ANY CAUSES OF ALLERGIC SKIN REACTIONS IS SOLD AT YOUR OWN LIABILITY/RISK. IF YOU ARE ALLERGIC TO ANY TYPE OF METAL, PLEASE CONSULT WITH YOUR DERMATOLOGIST BEFORE MAKING ANY PURCHASES.

 

LIMITATION OF LIABILITY

Shopjessicafang.com DIRECT SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF shopjessicafang DIRECT HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

© 2018 BY JESSICA FANG. ALL RIGHTS RESERVED.

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